SERVICE
Frequently Asked Questions
Technical Issue
Can agitation equipment be customized for high-temperature (e.g., 300°C) or high-pressure (e.g., 10 MPa) applications?
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Technical Issue
What are the likely causes of abnormal noise or vibration during operation, and can we perform preliminary checks?
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Technical Issue
Consistent dead zones and poor mixing after agitation – could this be an equipment issue? How is it resolved?
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Technical Issue
How often should wear parts (e.g., bearings, seals) be replaced, and what is the associated cost?
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Technical Issue
If the material viscosity or solid content changes suddenly during production, can the selected agitation equipment still be used, or does it need replacement?
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Technical Issue
Is balance testing mandatory for agitators? Can it be omitted for low-power equipment?
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Technical Issue
Which agitator type is suitable for materials of different viscosities, such as paste-like materials and low-viscosity liquids?
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Technical Issue
For slurries containing solid particles, which type of intermediate bearing and bottom bearing is more durable?
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Technical Issue
What are the advantages of "Double" Mechanical Seals over "Single" Seals? When are double seals mandatory?
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After-sales

The MixUniX After-Sales Support Team brings together experienced mixing technology specialists and senior engineers with deep technical expertise and extensive hands-on experience. We provide end-to-end service solutions to support your operations—from equipment installation and commissioning to ongoing maintenance and spare parts support.


Tailored to your specific operating requirements, we offer guidance for installation and commissioning, along with practical training for operators and maintenance personnel. 


For critical wear components such as mechanical seals and bearings, MixUniX maintains dedicated supply channels to ensure fast parts availability—helping minimize downtime and keep your mixing processes running smoothly. 

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